ShangHai BlueCloud Technology Co.,Ltd Online Services Security Incident and Abuse Reporting

This form is to report suspected security issues or abuse of BlueCloud Online Services, such as Windows Azure, and Office 365. This includes malicious network activity originating from a BlueCloud IP address. It also includes distribution of malicious content or other illicit or illegal material through a BlueCloud Online Service.


This form is not intended for:
BlueCloud customers seeking technical support please visit
Windows Azure:
Office 365:
In order for us to respond appropriately, please complete the form below as completely and accurately as possible.


Please understand that the incident about which you are complaining may be originating from Windows Azure, a cloud computing platform in which customers can deploy and control their own software applications. Customers, not BlueCloud, control the activity from these network addresses.
For more information on Windows Azure, please see


See below for details about what information we need.

Contact Information (items with * are required)
  • First Name *
  • Last Name *
  • Email Address *
  • Email Address Verification *
  • Telephone Number (optional)
  • Organization Name (optional)
Incident Details (items with* are required)
  • What is the impact of the reporting organization? *
  • What is the current status of this incident?*
  • What is the approximate time the incident started? *
    A correct timestamp is critical to our investigation.
  • What is the Time Zone of the incident time?*
    The timezone is critical to our investigation.
  • What is the Source IP address? (if relevant)
  • What is the Destination IP address? (if relevant)
  • What is the Destination Port(s) and Protocol(s)? (if relevant)
  • What was the primary method used to identify the incident? *
  • Please provide a short description of the incident and impact: *
  • If available, please include relevant lines of time-stamped logs in plain ASCII (i.e. CSV) format:
  • For larger logs or screen captures, etc, please attach (4MB Max): Browse  
  • Use of Your Information
  • We will use the information that you provide in this form to investigate, and attempt to resolve, the incident you have reported. In support of those efforts, we may contact you via phone or email using the contact information that you have provided.
  • Captcha: is required